First, what is the "360 degree brand service"?
Answer: Guoxin company personnel training, maintenance, spare parts supply and information feedback, online customer service, customer service as one of the "360 degree omni-directional brand service", the company's more than 30 municipal services customer service network is enabled, and set up four major areas of the after-sales service commissioner, to establish and perfect the regular visits, training, and maintenance service system, thus ensuring fast service ability.
Two, why should the introduction of "360 degrees brand service"?
Answer: Guoxin company adhering to the "customer-centric" service concept, 360 degrees is our service attitude, combined with the actual situation of domestic edible fungus manufacturers, launched an online customer service, on-site customer service quick service mode, in order to achieve the purpose of replacing the prior maintenance maintenance, reduce the impact of equipment failure on the normal operation of the mushroom factory.
Three, according to the new brand marketing plan, Guoxin company launched a 360 degree brand service Logo
I hope you respect the user supervision for Guoxin company put forward the brand service, to improve and perfect the "Xin" and the concept of service level, let Guoxin wisdom made to help achieve the factory and intelligence of the edible mushroom industry in our country, to promote the Chinese mushroom industry as soon as possible into the advanced ranks in the world.
Note: the brand plan is formally implemented in March 1, 2017.
答：国鑫公司以人员培训、维护保养、配件供应、信息反馈、在线售后、现场售后为一体的“360°全方位品牌服务”方式，启用了总公司旗下30多个市级售后服务网点，同时设立了四个大区的售后服务专员，建立和健全了定期回访、培训、快捷维护保养服务体系，从而保障了快速服务能力。

二、为什么要推出“360°品牌服务”？
答：国鑫公司秉承“以客户为中心”的服务理念，360°全方位是我们的服务态度，结合国内食用菌厂家实际情况，推出了在线售后、现场售后等快捷服务模式，以达到事先保养代替维修的目的，减少设备故障对蘑菇厂正常运转的影响。

三、根据新的品牌营销计划，国鑫公司推出了360°品牌服务Logo

希望各位尊敬的用户对于国鑫公司提出的品牌服务进行监督，从而改进和完善“国鑫人”的服务水平和理念，让国鑫“智”造助力我国食用菌产业实现工厂化和智能化，推动中国食用菌产业早日迈入世界先进行列。

注：品牌计划于2017年3月1日正式执行。